Arab Union Investors Club ("AUI Club", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at elarabclub.com and related services (collectively, the "Platform").
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform. For any questions, contact us at privacy@elarabclub.com.
We collect information you provide directly to us, information we collect automatically when you use our Platform, and information from third parties.
**Information You Provide:** • Account registration data: full name, email address, phone number, country of residence, and password. • Profile information: professional background, investment interests, company details, and uploaded documents. • Transaction data: investment inquiries, deal communications, and payment information processed via our secure payment partners. • Communications: messages, support requests, and feedback you send to us.
**Automatically Collected Information:** • Device and usage data: IP address, browser type, operating system, pages visited, referral URLs, and interaction timestamps. • Cookies and tracking technologies: as described in our Cookie Policy.
**Information from Third Parties:** • OAuth providers (e.g., Google, LinkedIn) when you choose to register or log in via these services. • Business verification partners for KYC/AML compliance purposes.
We use the information we collect for the following purposes:
• **Platform Operation:** To create and manage your account, facilitate connections between investors and businesses, and deliver core platform features. • **Communications:** To send transactional emails, platform notifications, and (with your consent) marketing communications. • **Security & Fraud Prevention:** To verify identities, detect suspicious activity, and comply with applicable laws including anti-money laundering (AML) regulations. • **Product Improvement:** To analyze usage patterns, conduct research, and improve the functionality and user experience of the Platform. • **Legal Compliance:** To comply with our obligations under UAE law, DIFC regulations, and other applicable jurisdictions. • **Customer Support:** To respond to your inquiries and resolve disputes.
We do not sell your personal data to third parties. We do not use your data for automated decision-making that produces legal effects without human oversight.
We may share your information in the following circumstances:
• **With Other Platform Users:** Certain profile information (name, professional background, listed businesses or investment interests) is visible to other verified members as part of the core networking functionality. • **Service Providers:** We engage trusted third-party vendors who process data on our behalf for services such as cloud hosting (AWS), email delivery, payment processing, and analytics. These vendors are bound by data processing agreements. • **Legal Requirements:** We may disclose information if required by applicable law, court order, or government authority, or to protect the rights, safety, and property of AUI Club, our users, or the public. • **Business Transfers:** In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to equivalent privacy protections.
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
Your data is stored on secure servers located in the European Union and United Arab Emirates. We implement industry-standard technical and organizational measures to protect your information, including encryption at rest and in transit (TLS 1.3), role-based access controls, and regular security audits.
We retain your personal data for as long as your account is active, or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by applicable law.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• **Right to Access:** Request a copy of the personal data we hold about you. • **Right to Correction:** Request correction of inaccurate or incomplete information. • **Right to Deletion:** Request deletion of your personal data, subject to legal retention requirements. • **Right to Portability:** Receive your data in a structured, commonly used, machine-readable format. • **Right to Object:** Object to processing of your data for direct marketing purposes. • **Right to Withdraw Consent:** Where processing is based on consent, withdraw it at any time.
To exercise these rights, please email privacy@elarabclub.com. We will respond within 30 days. We may require identity verification before fulfilling your request.
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data without parental consent, we will delete that information promptly.
By using our Platform, you acknowledge that your information may be transferred to, and processed in, countries other than your country of residence, including the United Arab Emirates and countries within the European Economic Area. These transfers are conducted under appropriate safeguards including Standard Contractual Clauses (SCCs) where applicable.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform at least 30 days before the change takes effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:
Email: privacy@elarabclub.com Address: Arab Union Investors Club, DIFC Gate Building, Dubai International Financial Centre, Dubai, UAE